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.ENGAGE

Engage is a dynamic outbound product that ​leverages AI to re-engage customers through ​targeted SMS campaigns. This service accesses ​historical customer data to deliver personalised ​messages, promoting offers, updates, or ​information that are most relevant to each ​recipient. By automating these communications, ​the AI ensures that businesses can maintain an ​active connection with their customer base, ​enhancing customer retention and boosting ​engagement rates without the need for constant ​manual intervention. This solution is ideal for ​businesses aiming to maximise the impact of their ​marketing efforts with minimal resource ​expenditure.

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.CHAT

Chat offers all the power of AI on your website with a sophisticated AI-driven chatbot that revolutionises how businesses interact with their customers. This technology operates around the clock, capable of conversing in any language, ensuring that no customer query goes unanswered, regardless of the time or their geographic location. This not only enhances customer service efficiency but also significantly reduces the workload on human staff by handling the majority of customer interactions autonomously. This automation allows businesses to scale their customer service operations effectively, improving accessibility and responsiveness to customer needs.

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.VOICE

VOICE is a sophisticated extension of its AI ​capabilities. VOICE combines all the features of ​the existing services with the added functionality of ​handling both outbound and inbound calls. This ​service allows the AI to initiate calls to customers ​for engagement, support, or marketing purposes, ​and also to manage incoming calls efficiently. This ​provides a seamless communication solution that ​extends the reach of businesses, enhancing ​customer interaction and service availability ​without the need for extensive human intervention..

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.ASK

ASK is a transformative tool designed for businesses to centralise crucial operational documents like procedural manuals, policies, and other important information. ASK integrates these resources into an AI-driven interface that facilitates dynamic interaction, allowing staff to query the stored information instantly. This functionality empowers employees to make quick, accurate decisions without wasting time searching for necessary details. ASK enhances operational efficiency by providing immediate access to vital information through simple, intuitive queries.

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.SOCIAL

SOCIAL enhances your business' social media engagement by autonomously managing interactions on platforms like Twitter, Facebook, and Instagram. This service responds to user comments and questions efficiently and can also generate content autonomously, tailored to reflect your business' voice and knowledge. This ensures a consistent, active presence on social media, vital for maintaining and expanding customer relationships and brand visibility.

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